Privacy Policy

Information We Collect

• Account information such as phone number verification status, username, display name, profile photo, and status text.
• Messages and chat content you choose to send, including text, photos, videos, documents, and voice memos.
• Basic app activity needed to run the service, such as session tokens, room membership, call activity, delivery/read status, friend activity, notifications, and last-seen presence.
• Technical information needed for security and reliability, such as request times and server logs.

How We Use Information

• To create and protect your MooseChat account.
• To deliver messages, media, documents, voice memos, reactions, and read receipts.
• To connect voice and video calls and provide account, friend, and activity notifications.
• To help users find each other by username.
• To maintain safety, prevent abuse, fix bugs, and keep the service reliable.

SMS, Email, and Communications

MooseChat may send verification codes and important service messages to the phone number connected to your account. Marketing messages, product updates, offers, and promotions are optional and require separate consent. If an email feature is added and you provide an email address, the same choice will apply to promotional email. You can withdraw optional marketing consent by contacting support. Carrier messaging and data rates may apply.

Sharing

MooseChat does not sell personal information. Chat content is shared only with the people and rooms you send it to, or when required for security, legal compliance, or service operation.

Storage and Security

MooseChat uses HTTPS for the public service and stores account/session data on the MooseChat server. Phone numbers are stored as hashed values where possible. No system can be perfectly secure, but MooseChat is designed to limit unnecessary exposure of user data.

Your Choices

You can update your display name, status, and profile picture in the app. You can also use the backup option to export your MooseChat data. To request help with account deletion or privacy questions, contact support. For account stability and impersonation protection, usernames can be changed once every 14 days.

Children

MooseChat is not available to children under 13. Account creation requires users to confirm that they are at least 13 years old. Users must also follow any higher minimum age required by local law or an app marketplace.